How To Order:
To place an order, please email us at: or leave a message on our "CONTACT" page.
Deposits: We require a 50% initial non-refundable deposit to reserve your date.
PLEASE NOTE: YOUR ORDER/DATE IS NOT RESERVED WITHOUT PAYMENT OF THE DEPOSIT.
Payment must be received in full at least 14 days prior to the date of your event.
Any order placed within 14 days of the event must be paid in full at the time the order is placed.
Final payment: Final payment is due 14 days before the order due date. We reserve the right to cancel the order if payment is late.
Rush orders: Requests and/or deposits made 7 days before due date may be subject to rush order fees.
Changes: We’ll do our best to accommodate any changes that are made 7 days before the order due date. Please note - extra charges may apply to last-minute changes.
Cancellations: The date of the event is considered “booked” upon receipt of a non-refundable deposit equaling 50% of the total value of the cake, delivery charges, equipment deposit and signed contract. If the Client fails to make payments, The CaKery Bakery will cease work, the order will be cancelled and NO REFUND will be given. Due to the handcrafted nature of our products, we are unable to provide refunds or exchange custom cakes, cake pops, cupcakes and cookies.
DEPOSITS ARE NON-REFUNDABLE. If you cancel a cake order before we have a chance to deliver it to you, there is NO
REFUND. If you pre-paid in full, or placed a partial deposit, you will NOT get a refund if you cancel your order before we have a chance to deliver it to you.
Delivery: Available Upon Request (*fee varies)
CaKery is not responsible for any dessert orders once it leaves the bakery.
Please handle all desserts with care.
If prior arrangements are not made with management,
CaKery is not responsible for orders that are not picked up by it's delivery date or before COB.
CaKery has the right to sell all abandoned dessert orders. No refund will be issued on any abandoned dessert orders and customers are financially responsible.
Allergy & Dietary Warnings:
• CaKery is NOT a nut-free bakery.
• CaKery is NOT an allergen-free bakery.